Shipping Policies

Shipping &
Returns Information

At Cajun Supermarket, our aim is to operate a speedy, efficient shipping service that will get your order to you in the shortest time possible. We offer several different shipping options from five shipping carriers so that you can have an optimal selection of shipping choices..

Shipping Carriers :

Our shipping carriers are DHL, FedEx (Federal Express), UPS (United Parcel Service), USPS (United States Postal Service), Global Freight and LTL Freight

Estimated delivery time ranges are shown on each product as well as at checkout.

Order processing ranges from 1-3 days and transit time 3-10 depending on the distance the delivery address is from our warehouse

International Shipping Considerations:
International and US Possession shipping costs are varied by destination, weight and insured value. Choosing your country or US Possession from the pull down menu during ordering will calculate your shipping costs. If your country is not in our list please email your exact shipping address and product choices to our Sales Department and we will email back with your total amount including shipping costs for approval. Typical arrival times for international orders are 1-5 days (Depending on the shipping selected).

IMPORTANT NOTE:
We cannot calculate nor are we authorized to collect customs duties, VATs, and other local taxes. These charges are the responsibility of our international customers and typically due and collected upon receipt. In some cases customs authorities don’t notify us of their charges until a much later date. In the event we are billed for any customs duties, VATs, or other local taxes, fees and duties we reserve the right to charge the party responsible for payment of the order should this occur. All documentation supporting these charges will be mailed to you via US-UPS airmail.

Contacting Us About Shipping …

If you wish to contact us about a shipping you are waiting for, please use one of the methods on our CONTACT page.

If you contact us by telephone, please have the following information ready ;