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Frequently asked questions can be found here. If you can not find an answer please use our knowledge base for more in-depth answers. If you have a question rewarding an order placed please log into your account and view your past orders and open a ticket.
Frequently Asked Questions
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I have over $75 of items in my cart but free shipping is not showing.
We have restrictions regarding free shipping
- Not all products are Free Shipping Eligible. Please view the products detail page and see if it has the Free Shipping badge
- There is a weight limit of 50 lbs on the total cart
- Free Shipping is only available for the lower 48 US States
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What payments do you accept?
We accept Visa, MasterCard, Discover, American Express and check cards or ATM cards, as long as they are connected with one of the major credit card companies listed above. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
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I have over $75 of items in my cart but free shipping is not showing.
We have restrictions regarding free shipping
- Not all products are Free Shipping Eligible. Please view the products detail page and see if it has the Free Shipping badge
- There is a weight limit of 50 lbs on the total cart
- Free Shipping is only available for the lower 48 US States
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